Our Returns Policy: Simple and Hassle-Free
We want you to be completely satisfied with your purchase. That’s why you have 14 days to change your mind from the day you receive your parcel.
Would you like to return something? It’s very simple: first fill in our return form (available on the website). After filling it in, you will find the return instructions on our website under “Return Policy”. Unfortunately, we cannot process your return without a completed return form.
Please ensure that the product is unused and, if possible, in its original packaging.
In principle, you are responsible for the return costs, except when we have made a mistake or the product arrived damaged. In that case, we will of course cover the return costs.
Once we have received your return (and your return form has been completed), we will refund your money within 14 days using the same payment method.
Questions? You can always reach us via the contact form or by e-mail. We are happy to help.
To do so, please complete the return form in full.
- The product must still look like new and be undamaged in its original packaging.
- Do not write on or stick stickers or tape on the original packaging.
- Pack the return items in a box to prevent damage during transport.
- The return shipment must be sent to us with sufficient postage.
- The order number must be clearly stated on the return shipment.
- The consumer bears the risk for a return shipment. We therefore recommend that you send the package by registered post and keep the proof of shipment
so that you can claim any loss from your carrier. - Refunds will be processed as soon as possible, at the latest within 14 days of cancellation.
Returns may be sent to the following address:
Stichting Make Some Noise Kids
Attn: Returns
Noorddijkstraat 44
4318 BK Brouwershaven