Last updated: 19-09-2025

The website
www.makesomenoisekids.com
 and the associated internet services are made available to you by Stichting Make Some Noise Kids (hereinafter: ‘MSNK’ or ‘we’), established in the Netherlands and registered with the Chamber of Commerce under number 69584443. The following policy applies with regard to the protection of your privacy.

MSNK guarantees the protection of the privacy of all visitors to the site as far as possible. This means that we also require our partners to make every effort to protect personal data.

We do not collect or use personal data for purposes other than those described in this privacy policy, unless we have obtained prior consent or are legally permitted to do so.

1. What information do we collect?

We collect personal data that you provide to us yourself, for example when you:

  • places an order in our online shop;

  • purchases tickets for an event;

  • you sign up for a newsletter or account;

  • make a donation via our website;

  • fill in a contact form or leave a comment.

The data we may process in this regard includes:

  • name, address and place of residence (NAW details);

  • e-mail address and telephone number;

  • payment and invoice details;

  • order, ticket, and donation history;

  • files or data that you upload yourself via forms;

  • data you enter in a form or account environment;

  • IP address and usage data.

In addition, we use cookies to ensure that our website functions properly and to improve it.

2. For what purpose do we process data?

We process your personal data for the following purposes:

  • processing orders, donations and payments;

  • the delivery of products via our shipping partners;

  • providing access to events and tickets;

  • responding to enquiries via the contact form;

  • sending newsletters (if you have subscribed);

  • analysing and optimising the website;

  • the prevention of spam and misuse.

3. Processing of personal data (overview per data item)

  • First and last name: personal salutation, processing orders/tickets.

  • Email address: confirmations and service; newsletters only with consent.

  • Telephone number: only for urgent enquiries regarding your order, ticket, or donation.

  • Address and place of residence: delivery of orders and invoicing.

  • Payment and transaction details: processing payments/donations (via Mollie).

  • IP address and usage data: security (anti-spam) and, where permitted, analysis.

  • Files you upload: solely for the purpose of processing your request/order.

4. How long do we retain data?

We do not retain personal data for longer than is necessary for the purposes for which it was collected.

  • For administrative and tax purposes, data is retained for a maximum of 7 years.

  • Data received via the contact form or comments will be deleted as soon as it is no longer required.

  • Data in an account will be retained for as long as the account is active.

  • Newsletter details will be retained until you unsubscribe.

5. Sharing with third parties

We only share your data with trusted third parties if this is necessary for our services. This concerns the following parties:

MyParcel B.V. – Delivery service for orders

Mollie B.V. – Payment provider for donations, tickets, and online shop orders

MailerLite UAB – Email marketing and newsletter management

CreativePulses.nl (ManagedWPHosting) – Website hosting

FISAP Group BV (Webmyday) – Website analysis and optimisation

Alphabet Inc. (Google Analytics) – Website-Analyse

Automattic (Akismet Anti-Spam) – Checking responses and forms for spam

GiveWP (Impress.org LLC) – Donation platform

  • Data: Name, email address, donation details, payment information (via Mollie or other gateway).

  • Website: https://givewp.com

Dropbox Inc. – Storage of files uploaded via forms

Zapier Inc. – Automation platform that forwards form data

  • Data: Name, email address, completed form data (depending on workflow).

  • Website: https://zapier.com

Tickera (Tickera.com) – Ticket sales and access management

  • Data: Name, email address, payment information (via Mollie), ticket details.

  • Website: https://tickera.com

We do not transfer personal data outside the EU, except to parties based in the US (including Google, Automattic, GiveWP, Dropbox, Zapier, Tickera). In doing so, we use standard contractual clauses and settings that protect privacy as much as possible.

6. Security

Personal data is sent via the website using a secure connection. The data is stored on our own secure servers or those of reliable third parties.

We take technical and organisational measures to prevent the loss of data or its unlawful processing (such as attacks). Examples of this include:

  • a secure SSL connection;

  • the use of CAPTCHA and anti-spam techniques;

  • internal procedures for the secure storage and processing of data.

We hereby guarantee an appropriate level of security.

7. User rights

You have the right to:

  • view your data;

  • correct your data;

  • have your data deleted;

  • request your data in a transferable format.

You can contact us for this via the contact form or by e-mail.
In addition, by logging into your account, you can change your contact details yourself via the user menu.

You may also submit your request in writing via our postal address.
We will respond to every request within 30 days.

8. No automated decision-making

We do not use automated decision-making or profiling that affects users.

9. Cookies

Our website uses cookies. On your first visit, you can choose whether to accept or reject cookies. Functional cookies are necessary for the use of the website.

10. Privacy policy of other websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these websites. Always consult the privacy policy on the relevant website.

11. Complaints

Do you have a complaint about how we handle your data? Please contact us first. If we cannot resolve the issue together, you have the right to submit a complaint to the AData Protection Authority.

12. Changes

This privacy policy may be updated from time to time. Changes will always be published on this website. Therefore, please check this page regularly for the most recent version.

13. Contact / Foundation details

Stichting Make Some Noise Kids